About six month back I was chatting up with my Friend who is running his own company. He is running his own small KPO unit. He started the business somewhere around 2008 in Delhi and after some time relocated the office to his home which around 500Kms from Chennai in TN. They create the GIS map basis on the inputs they get from their clients in US. Average business is around 4kUS$ a month. Around 15 Engineers are working with him on different projects. Most of the systems has to be ON 24/7 as the they have to work on different time zones depending on their customer requirements.
Sometime during the Chat he was mentioning the main challenges he was facing in his business…
- Power Outage – There is a Scheduled and un-scheduled power cut for 4-8 hours a day and even if the power is not there his operations has to go on..
- Cost of Operation – He has to use the Genset to keep the machines up and running and this increased the operational cost highly (Due to high Diesel / Kerosene)
- Use of Air conditioner – All 15 Engineers has to work from a small room so has to use AC as the PC’s also generate lot of noise and Heat and this adds additional costing (Need to use 3 nos of 1.5ton AC’s)
- Security – Being a small company he need to ensure that all his clients details are kept confidential and cannot afford to down the machine for even one day – this will affect the revenue generated per machine
These were affecting his profitability very high and he was barely making break even. When we were chatting up he was asking for some solution which can help him to overcome these issues. After thinking for some time, I suggested him a Desktop Virtualization solution basis on Server Based computing (SBC). Suggested him to replace all the PC’s with Thinclients connecting to a server and from where his employees can work on the application. He was hesitant for some time and then agreed and revamped the entire set up with Thinclients. (Though it took some time for him to convince himself on doing the investment.. J J)
Now after six months he is very much happy with the solution and more happy as he has started making profits.. J J
Let’s look at the points which helped him to address his pain points:
- Suggested Thinclients were using only 15 Watts as against the 180 t0 200 watts the PC’s were using
- This has helped to bring down the power requirement by 85% which in turn helped save the cost of operation (Usage of Genset and actual power consumption)
- Security part is taken care as the users can not use their pen drive locally and if any data need to be copied that has to be done only from the central location from the server)
- Air conditioner usage has come down too.. as now AC need to be used for Engineers need only
What’s the solution BOM:
- 15 nos of t5545 Thinclients
- One ML150 Server with 6 GB Memory
- Windows Server 2008 with RDS License
- Application usage – MS Office, Outlook, Auto CAD 2007 (Basic 2D) Multiuser version, Internet Explorer
We can see many such customers there in every town who actually want to have a solution to address their pain points, and now we confidently suggest the Desktop Virtualization Solution from HP based SBC solution to meet their requirement and make them a Happy customer. The below are the most commonly used applications in SMB environment.
- MS Office
- Outlook
- Tally (Multiuser)
- SAP client
- Internet Explorer
- Network or Local printing
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